Privacy Policy

At CONVERGENT BOOK PUBLISHING, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

We collect information in the following ways:

• Personal Information: When you contact us, request a quote, or use our services, we may collect your name, email, phone number, and payment details.
• Project Information: Any manuscripts, drafts, images, or other materials you share for services.
• Website Data: Non-personal data such as IP address, browser type, and site activity to improve user experience.

We do not collect or store sensitive financial information. Payments are securely processed through third-party payment providers.

2. How We Use Your Information

We use your information to:

• Provide services, including writing, editing, design, publishing, and marketing.
• Process payments through secure third-party payment processors.
• Communicate with you regarding updates, inquiries, and customer support.
• Analyze website performance and improve user experience.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. How We Protect Your Information

We take reasonable security measures to protect your personal and project information, including:

• Secure servers for storing data
• SSL encryption for transactions
• Access controls to prevent unauthorized use

However, no online service is completely secure. While we take necessary precautions, we cannot guarantee absolute security.

4. Sharing Your Information

We only share your data in limited circumstances:

• With Your Consent: If you approve sharing your project, such as for a portfolio feature.
• For Legal Reasons: If required by law, government authorities, or to protect our rights.
• With Service Providers: Trusted third-party vendors, such as payment processors and publishing platforms, who assist in delivering services.

All service providers are bound by confidentiality agreements and only use your information as necessary to complete the service.

5. Your Rights and Choices

• Access and Update: You can request a copy of your data or update your personal details at any time.
• Opt-Out: You can unsubscribe from marketing emails at any time.
• Request Deletion: You can request the removal of your personal information from our records, except for legally required data such as invoices and completed contracts.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your website experience. These cookies help us:

• Analyze site performance
• Remember user preferences
• Improve site navigation

You can disable cookies through your browser settings, but some site features may not function properly.

7. Third-Party Links

Our website may contain links to third-party sites, such as Amazon, IngramSpark, and publishing tools. We do not control or take responsibility for how those sites handle your data. Please review their privacy policies before sharing information.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors. If you believe a child has shared their information, contact us immediately for removal.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any significant changes will be posted on our website, and you will be notified if required.

10. Contact Us

If you have questions about your privacy, reach out to us.

We are committed to keeping your information safe, secure, and private.